ONLINE PRIVACY POLICY AGREEMENT

October 31, 2023

Coach Katie, LLC (“WØRK”) values its users' privacy. This Online Privacy Policy Agreement ("Policy") will help you understand how we collect and use personal information from those who visit our website or mobile application or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with WØRK of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time WØRK decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users will be promptly notified. We may notify these users through any reasonable means, including by email, by text message or by highlighting the change on our website or mobile application. Users at that time will have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to WØRK, and it governs any and all data collection and usage by us. Through the use of workdcfitness.com or the WØRK application for mobile devices, you are consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that WØRK does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

What personally identifiable information is collected from you through our website and mobile application;

Why we collect personally identifiable information and the legal basis for such collection;

How we use the collected information and with whom it may be shared;

What choices are available to you regarding the use of your data; and

The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website and our mobile application collect various types of information, such as:

Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.

Information automatically collected when visiting our website or mobile application, which may include cookies, third party tracking technologies and server logs.

In addition, WØRK may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

WØRK may also deem it necessary, from time to time, to follow websites that our users may frequent to glean what types of services and products may be the most popular to our users or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for in this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

To better understand your needs and provide you with the services you have requested;

To fulfill our legitimate interest in improving our services and products;

To send you promotional emails containing information we think you may like when we have your consent to do so;

To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;

To manage your account, perform billing and payment activities, and update you on your account status;

To respond to your requests, questions, and comments;

As we believe is necessary to protect our rights and the rights of others, including to enforce our Terms and Conditions; and

To customize our website and/or mobile application according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain this information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

WØRK does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

WØRK may collect and may make use of personal information to assist in the operation of our website and/or mobile application and to ensure delivery of the services you need and request; to manage your account, perform billing and payment activities, and update you on your account status, and to respond to your requests, questions, and comments. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from workdcfitness.com

WØRK may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

WØRK may feel it necessary, from time to time, to contact you on behalf of our other external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.

WØRK may find it beneficial to all our customers to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties will be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are required, in accordance with this Policy, to maintain the strictest of confidentiality with regards to all your information.

WØRK uses various third-party social media features, including but not limited to, Instagram, Facebook, Mariana Tek and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within WØRK's control.

WØRK also may use your information, including your personal information, as described under “Disclosure of Information” below.

Disclosure of Information

WØRK may use or disclose to third parties the information provided by you under the following circumstances:

as necessary to provide services or products you have ordered;

in other ways described in this Policy or to which you have otherwise consented;

in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

as required to protect the safety and security of users of our services;

as required by law, or in response to a subpoena, search warrant or request for cooperation from a governmental entity;

to outside auditors who have agreed to keep the information confidential;

as necessary to enforce our Terms and Conditions;

as necessary to maintain, safeguard and preserve all the rights and property of WØRK and others; and

if we enter into a sale or transfer of assets or our equity, or are otherwise involved in a merger or business transfer transaction, or in the unlikely event of our bankruptcy.

Non-Marketing Purposes

WØRK greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in WØRK products and services). In certain circumstances, we may use our website, mobile application, social media accounts, newspapers, or other public means to post a notice.

Children under the age of 13

WØRK's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we will immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to info@workdcfitness.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. WØRK will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. WØRK does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Policy applies only and solely to the information collected by our website and mobile application.

Notice to European Union Users

WØRK's operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights as a Data Subject. These rights are as follows:

The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.

The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to info@workdcfitness.com.

The right to rectification: this means that if you believe some of the data we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.

The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email to info@workdcfitness.com.

The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to info@workdcfitness.com.

The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at info@workdcfitness.com.

The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to info@workdcfitness.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at workdcfitness.com.

Security

WØRK takes precautions to protect your information. When you submit sensitive information via the website or mobile application, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we (or our third party cloud service providers) store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

We also use Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms

By using this website or our mobile application, you are hereby accepting the terms and conditions stipulated within the Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site and mobile application. In addition, your continued use of our website and/or mobile application following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding this Policy or related to our website or mobile application, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@workdcfitness.com

Telephone Number: 2072050926

Mailing Address:

Coach Katie, LLC 9821 Parkwood Dr. Bethesda 20814

The data controller responsible for your personal information for the purposes of GDPR compliance is:

Katie Collard info@katiecollard.com 2072050926

1325 5th St. NE Washington, DC 20002

Messaging Terms & Conditions

WØRK DC Fitness | WØRK DC Fitness | 1325 5th St NE Washington DC US 20002

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from WØRK DC Fitness for WØRK DC Fitness. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with WØRK DC Fitness. WØRK DC Fitness reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. WØRK DC Fitness also reserves the right to change the short code or phone number where messages are sent.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from WØRK DC Fitness again, just sign up as you did the first time and WØRK DC Fitness will start sending messages to you again.

Info

Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at info@workdcfitness.com.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at info@workdcfitness.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our [Privacy Policy].

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes